FAQ

Q1: Are you the manufactory or trade company?

A: Both are. We have been engaged in this field for 12 years, and have 10000 square meters for office and workship. Maimi has over 200 offline dealer stores in 49 countries worldwide. So factory price can be kept for our customers. And the quality for products & after service are better than others.

Q2:How can I get your price list?

A:Please feel freely to contact us on TM online or send us an inquiry, then we can send you the price list and more information by email.

Q3: What's your best price?

A: Our products have a quite wide price range for different types and different quality requirement. so contact us freely, we will be happy to give you a quotation upon receipt of your detailed requirements. Becoming our distributor will offer better discounts

Q4:Can I get sample ?

A: Sure. We usually provide a sample for free just pay for the shipping cost.

It takes 3-7 days to deliver, please feel free to contact us.

Q5: What is your MOQ ?

A: Take the small box as the unit, customize the product and then we communicate. But we accept lower quantity for your trial order.

Q6: OEM/ODM policy？

A: We can do customize order by printing your logo on the products and packages, and we have own R&D team who can help to achieve your ideas.

Q7: Warranty policy?

A: For after-sales service, the company provides a one-year warranty for functional and defective issue not caused by human factors. To claim the warranty, customers need to submit pictures of the product and a video showing the issue.

Welcome to join MAIMI as our sole agent, and enjoy the following benefits:

1. Gain regional exclusive sales rights, greater price support, profit margins, and market control.

2. Receive first-hand news on monthly premium products and enjoy additional product discounts.

3. Access store decoration and image design, along with the best product solutions and sales plans for offline sales.

4. Obtain professionally designed pictures and videos of MAIMI products to enhance your online sales efforts.